Terms of service

Terms of Service

Last updated: 26 June 2026

1. About Us

Welcome to Soul & Space, a trading name of Nova Ledger Consulting Ltd (Company Number: 17095756), registered in England and Wales.

Throughout these Terms of Service, the words "Soul & Space", "we", "us", and "our" refer to Nova Ledger Consulting Ltd.

By accessing our website, placing an order or using any of our services, you agree to these Terms of Service. If you do not agree with these Terms, please do not use our website.

2. Eligibility

By using our website, you confirm that:

  • You are at least 18 years old or have permission from a parent or legal guardian.

  • The information you provide is accurate and complete.

  • You are legally able to enter into binding contracts.

3. Products

We strive to display our products as accurately as possible.

However:

  • Colours may vary depending on your screen or device.

  • Product dimensions may vary slightly.

  • Product images are for illustration purposes only.

  • We reserve the right to amend product descriptions, specifications and prices without notice.

4. Orders

Placing an order does not guarantee acceptance.

An order is accepted only once you receive an order confirmation email confirming dispatch.

We reserve the right to refuse or cancel any order for reasons including:

  • Product availability.

  • Pricing errors.

  • Suspected fraud.

  • Incorrect customer information.

  • Breach of these Terms.

5. Prices and Payments

All prices displayed are in Pounds Sterling (£ GBP).

Prices include or exclude VAT depending on our VAT registration status at the time of purchase.

Payment must be received before an order is processed.

Payments are securely processed through Shopify Payments, PayPal and other approved payment providers.

We never store your full payment card details.

6. Shipping

Delivery estimates are provided for guidance only.

Although we work with trusted fulfilment partners, delays may occasionally occur due to:

  • Courier delays.

  • Customs procedures.

  • Weather conditions.

  • Public holidays.

  • Events outside our reasonable control.

We are not liable for delays beyond our control.

7. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy, available on our website.

Please review that policy before placing an order.

8. Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Images

  • Product descriptions

  • Graphics

  • Text

  • Branding

  • Website design

is owned by or licensed to Soul & Space and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute or use any content without our written permission.

9. Customer Accounts

If you create an account, you are responsible for:

  • Keeping your password secure.

  • Maintaining accurate account information.

  • All activity carried out under your account.

We may suspend or terminate accounts where fraudulent or abusive activity is suspected.

10. Acceptable Use

You agree not to:

  • Use the website unlawfully.

  • Attempt to hack or interfere with our website.

  • Upload viruses or malicious software.

  • Use automated systems to scrape our website without permission.

  • Impersonate another person.

  • Submit false information.

11. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for their content, policies or practices.

12. Limitation of Liability

To the fullest extent permitted by law, Soul & Space shall not be liable for:

  • Indirect or consequential losses.

  • Loss of profits.

  • Loss of business.

  • Loss of data.

  • Delays beyond our control.

Nothing in these Terms excludes liability that cannot legally be excluded under the laws of England and Wales.

13. Privacy

Your personal information is handled in accordance with our Privacy Policy, available on our website.

14. Changes to These Terms

We may update these Terms from time to time.

The latest version will always be available on this page.

Your continued use of the website constitutes acceptance of any updated Terms.

15. Governing Law

These Terms of Service are governed by the laws of England and Wales.

Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

16. Contact Us

If you have any questions regarding these Terms, please contact us:

Soul & Space
A trading name of Nova Ledger Consulting Ltd

Company Number: 17095756

Email: hello@soulandspace.co.uk

Registered Office:

4 Stonehaven Court
Sgt Pepper Drive
Swanscombe
Kent DA10 1HE
United Kingdom

Website: https://soulandspace.co.uk